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Installation Problem


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yukala
Subject: Installation ProblemQuote this post in your reply
Hi, kicks out this error on the accounts and preference
page. * Contact email is not valid.
* Invalid Personal Account email is not valid.

operating system - UNIX
version of ATutor - 1.6.1
versions of php - 5.2.5
version of mysq l - 4.1.22
webserver & version - 4.1.22-standard-log, protocol version: 10
copies of error messages - Error (tried 5 times each with different valid email)
* Contact email is not valid.
* Invalid Personal Account email is not valid.
changes to default settings - Needed to 'ALTER DATABASE `yukala_DB01` DEFAULT CHARACTER SET utf8 COLLATE utf8_general_ci
web browser being used - Firefox
and anything else relevant -
Posted: 2008-06-23 02:02:26
harris

Avatar for harris
Subject: Re: Installation ProblemQuote this post in your reply
What kind of email accounts are you using?

ATutor only allows emails with alphanumeric, period, dashes and underscores.
Posted: 2008-06-23 09:17:45
yukala
Subject: Re: Installation ProblemQuote this post in your reply
alphanumeric, thanks,

and it is same/similiar that is posted for the Administrator email, which is also called for on same page above it.

Very common used for many years.
Posted: 2008-06-23 10:12:26
harris

Avatar for harris
Subject: Re: Installation ProblemQuote this post in your reply
this is an installation, not an upgrade right?
Posted: 2008-06-23 10:14:48
yukala
Subject: Re: Installation ProblemQuote this post in your reply
Hi thanks again for responding,

Yes a fresh install.

Sincerely
Posted: 2008-06-23 12:12:39
harris

Avatar for harris
Subject: Re: Installation ProblemQuote this post in your reply
Can you please try again with the email you registered with the ATutor forum, and let me know if the error persists? Thanks.

Edited:
The errors correspond to the email address format and I would like to know if it's something particular with the php version you are using or is it something else.
Posted: 2008-06-23 12:17:24
yukala
Subject: Re: Installation ProblemQuote this post in your reply
hi thanks,

Just did,

returned this error:
Error

* Contact email is not valid.
* Invalid Personal Account email is not valid.

As well, maybe of note:

For each attempt it also swaps out my Administrator password with this:

65abd04c16d32ff

Sincerely,
Posted: 2008-06-23 12:22:12
harris

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Subject: Re: Installation ProblemQuote this post in your reply
May I have your webserver & version please?
Posted: 2008-06-23 12:36:28
harris

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Subject: Re: Installation ProblemQuote this post in your reply
And if possible, can you attach a private screenshot with the error message(s) please?
Posted: 2008-06-23 12:41:25
harris

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Subject: Re: Installation ProblemQuote this post in your reply
Thanks, got all the screenshots.

(have removed your files and posts for security reasons)
Posted: 2008-06-23 14:04:01
harris

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Subject: Re: Installation ProblemQuote this post in your reply
hi,

for your 'contact email', that's not a valid email.
Posted: 2008-06-23 14:17:16
yukala
Subject: Re: Installation ProblemQuote this post in your reply
Hi Harris,

Is this your last comment?

What constitutes a valid email address?
any suggestions, I have used several.

In reply to:
hi,

for your 'contact email', that's not a valid email.

Posted: 2008-06-23 14:21:40
harris

Avatar for harris
Subject: Re: Installation ProblemQuote this post in your reply
xxx.xxxx.net is not a valid email

It should be:

xxxx@xxxx.xxx.net
Posted: 2008-06-23 14:23:06
yukala
Subject: Re: Installation ProblemQuote this post in your reply
?
This is as it is?
yukala@comcast.net

I just copied it
Posted: 2008-06-23 14:29:29
harris

Avatar for harris
capture_23062008_094431_2.GIF

Attachment: capture_23062008_094431_2.GIF
Subject: Re: Installation ProblemQuote this post in your reply
The one you just typed should be okay.

However, the screenshot you attached was using something else. See my attachment.
Posted: 2008-06-23 14:33:58
 
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