Support Forums
ATutor Bug Reports
Cannot send email
You must be signed-in to post.
| Author | Subject | |
|---|---|---|
| Page: 1 | 2 | ||
| academyvp | Subject: Cannot send email |  |
| If you are asking for help, provide lots of detail so problems can be reproduced. Things to describe: Operating system ATutor is installed on - Red Hat Linux 4 ATutor version - 1.6.3 Patch #s applied - all ATutor theme name - PHP version - 3.1.0 MySQL version - 5.0.67 Webserver & version - Apache Copies of error messages - Changes to default settings - Web browser being used - Firefox ...and anything else relevant - User accounts are set up but we can't log in. When resetting password it returns the error Cannot send email. System Preferences have been checked. We're not using Cron or any email through the system. Not sure why we can't login. Posted: 2009-09-22 19:47:45 | ||
 | ||
| badeyes | Subject: Re: Cannot send email | |
| If you are asking for help, provide lots of detail so problems can be reproduced. Things to describe: Operating system ATutor is installed on - ATutor version - Patch #s applied - ATutor theme name - PHP version - MySQL version - Webserver & version - Copies of error messages - Changes to default settings - Web browser being used - ...and anything else relevant -Not sure if this will work for your problem as it did mine, but go to your config.inc file and change the smtp settings, when I changed it from false to true my emails work perfectly. cheers Geof Posted: 2009-09-23 07:58:44 | ||
| ||
| academyvp | Subject: Re: Cannot send email | |
| If you are asking for help, provide lots of detail so problems can be reproduced. Thanks, but that didn't work. Any other ideas? Kelly Posted: 2009-09-23 17:28:27 | ||
| ||
| academyvp | Subject: Re: Cannot send email | |
| In follow up... I have contacted webhost to confirm sendmail program is working properly. Also installed alternate sendmail to use both 2525 and 25 ports. All is in order. I can't send password reminder email while logged in as Admin nor can I try logging in as Student and generate a Forgot Password email reminder. The following errors occurred: * There was an error sending the email message. Posted: 2009-09-23 18:14:59 | ||
| ||
greg | Subject: Re: Cannot send email | |
| Check the mail settings in the system's php.ini file. SMPT=localhost smtp_port=25 Also read through the surrounding comments, to see if there is something else not correctly defined. ATutor mail works with a default installation of Sendmail, so perhaps something is non-default. Posted: 2009-09-24 09:06:28 | ||
| ||
| academyvp | Subject: Re: Cannot send email | |
| It's correct. Here's what it says: [mail function] ; For Win32 only. SMTP = localhost smtp_port = 25 ; For Win32 only. ;sendmail_from = me@example.com ; For Unix only. You may supply arguments as well (default: "sendmail -t -i"). sendmail_path = /bin/sendmail -t -i ; Force the addition of the specified parameters to be passed as extra parameters ; to the sendmail binary. These parameters will always replace the value of ; the 5th parameter to mail(), even in safe mode. ;mail.force_extra_parameters = Posted: 2009-09-24 14:12:16 | ||
| ||
| greg | Subject: Re: Cannot send email | |
| Have you confirmed send mail is located at /bin/sendmail On all our systems its under /usr/sbin/sendmail, though maybe Redhat is different. Posted: 2009-09-24 14:34:22 | ||
| ||
| academyvp | Subject: Re: Cannot send email | |
| My web host provider says it can be either one and all is working properly. The question we thought of tonight is whether or not ATutor is compatible with IMAP. I do not have POP installed. They don't offer both, it's one or the other. In the event there was a problem with the upgrade I installed I downgraded back to 1.6 from the backup file I made prior to the install. Same problem exists. Help! Posted: 2009-09-27 21:55:31 | ||
| ||
| greg | Subject: Re: Cannot send email | |
| IMAP vs POP doesn't affect ATutor mail. As long as there is a functioning default Sendmail installed, or an SMTP server defined in the systems php.ini file, mail should work. Sendmail or and SMTP server defined, are the only two mail options in ATutor. Posted: 2009-09-28 11:22:03 | ||
| ||
| monfalcone | Subject: Re: Cannot send email | |
| I have had the same problem and could solve it following the advice by Pyrrhon at www.atutor.ca/view/3/4959/1.html Posted: 2009-10-09 04:05:32 | ||
| ||
| allyvanh22 | Subject: Re: Cannot send email | |
| If you are asking for help, provide lots of detail so problems can be reproduced. Things to describe: Operating system ATutor is installed on - Windows 7 64 Bit ATutor version - 1.6.4 Patch #s applied - none ATutor theme name - default PHP version - 5.1.37 MySQL version - 5.0.88 Webserver & version - Copies of error messages - no errors, Changes to default settings - none Web browser being used - google chrome ...and anything else relevant - hi, I'm new to ATutor, i just installed it on my machine and it worked well, i have not put in on a webserver, i just installed it using xampp on my localhost, when i log in the administrator account i set up, there is a message on top saying "Mail configuration is not set properly. You may not be able to send out emails", i tried sending an email to the users i created, and checked my inbox after, but i didn't get any email at all, i tried following the FAQ but i could not do it, please help me im very desperate in getting this solved. thank you very much Posted: 2009-12-27 05:19:29 | ||
| ||
| greg | Subject: Re: Cannot send email | |
| Beyond what's in this thread, and what's in the FAQ, there's not much more we can suggest. On windows you set an external mail server, such as the one you setup for your own mail account, in the SMTP variable in the php.ini file (part of xamp), then restart the web server. You do have one. Its called apache, and its part of xamp. See the xamp documentation for details on restarting the web server. Posted: 2009-12-27 08:44:03 | ||
| ||
| allyvanh22 | Subject: Re: Cannot send email | |
| thank you greg, i will be trying what you have said. by the way, is atutor compatible with 64 bit windows 7? Posted: 2009-12-27 08:49:48 | ||
| ||
| greg | Subject: Re: Cannot send email | |
| ATutor will be fine with 64bit. You may want to check if your version of xamp is. Posted: 2009-12-27 08:55:54 | ||
| ||
| allyvanh22 | Subject: Re: Cannot send email | |
| i have successfully installed atutor using xampp, i guess it means that my version of xampp is compatible with 64bit. the only warning i got is "Mail configuration is not set properly. You may not be able to send out emails" i still have no idea how to solve this. is it even possible for me to send email to the registered atutor users even if my atutor is only installed on my localhost and not yet on a web hosting? Posted: 2009-12-27 09:15:02 | ||
| ||
| Page: 1 | 2 | ||
You must be signed-in to post.
