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Forum Posts disappeared

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Subject: Forum Posts disappearedQuote this post in your reply
Things to describe:

Operating system ATutor is installed on: Windows 10
ATutor version : 2.2.1
Patch #s applied : no
ATutor theme name : ATutor classic Default 2.2.1
PHP version : 5.5.32 / 5.6.18 / 7.0.3
MySQL version : 5.5.40
Webserver & version sl85.weg.hostpoint
Copies of error messages : no
Changes to default settings -
Web browser being used : Microsoft Edge or Firefox 46.01

Content of the several Forums disappeared after installing ATutor 2.2.1
Only the titels of the forums are still there, no Posts any more.

If there is a way to solve the Problem, that would be very helpful. Thanks.
Posted: 2016-05-30 10:52:32

Avatar for greg
Subject: Re: Forum Posts disappearedQuote this post in your reply
We've not seen this occur before.

I would suggest examining the DB tables to be sure the forum comments are actually there in forums_threads.

And, have a look in the backup you created before upgrading to see if there are any difference in the table structure or content.

I assume you ran Upgrade, as opposed to Install. Please confirm.
Posted: 2016-05-30 11:08:51
Subject: Re: Forum Posts disappearedQuote this post in your reply
Hallo Greg
thanks for your suggestion. Yes I ran an Upgrade, not Install.
The DB tables are the same, but the content in "forum_threads" is different, partly also in the five other "forum xxx" tables. In the backup Version all Posts are there. In the new DB no posts are there any more.
Meanwhile there are 2 new entries and also other content by new students has changed.
In both databases there are 123 tables. I could not detect any other difference.
Therefore I am not sure, what I can do. I do not know, if I could copy the 6 "forum xxx" tables from the backupDB, and how to do this? Could this potentially break the structure of the database?
Of course I wonder why the table has been changed.
Thanks anyway.
Posted: 2016-05-31 10:15:58

Avatar for greg
Subject: Re: Forum Posts disappearedQuote this post in your reply
There have not been any changes to forums in many years, so I can't say why the forum tables have been emptied. There is no SQL in ATutor upgrade that would do that. Installing over an existing version might though.

Which version did you upgrade from?

You should be able to replace the tables in you upgraded installation with those from you backup.

But I am curious why this has happened. There may be something else going on on your system, that we are not aware of.
Posted: 2016-05-31 10:40:02
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