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Can't login as super admin


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jmkaep
Subject: Good at installing - not typingQuote this post in your reply
I must have mistyped the password somewhere...
Posted: 2008-09-04 16:16:59
musoke256
Subject: Re: Can't login as super adminQuote this post in your reply
Hi, I have successfully installed ATUTOR, but can't get to login, both admin and personal account. I have tried replacing the default's theme login.tmpl.php to no success. Is there anyone successful to help me get things working?



If you are asking for help, provide lots of detail so problems can be reproduced.

Things to describe:
Operating system is installed on - Linux
version - 3.12.74
Patch #s applied -
theme name - Default
PHP version - 5.5.37
MySQL version - 5.5.51
Webserver & version - Apache 2.2.34
Copies of error messages - Invalid login/password combination.
Changes to default settings -
Web browser being used - Google Chrome
...and anything else relevant -
Posted: 2017-12-01 04:42:22
greg

Avatar for greg
Subject: Re: Can't login as super adminQuote this post in your reply
Hard to say why your login details are not working, if you're sure you are not mistyping.

If mail is working, you could click on Forgot your Password.

Or, you can manually change the password in the database, using something like phpMyAdmin, being sure the data type is set to SHA1
Posted: 2017-12-01 07:15:58
musoke256
Subject: Re: Can't login as super adminQuote this post in your reply
I have tried the forgot password option, doesn't solve anything. Password reset from phpmyadmin solves nothing aaswell. This has been on several occasions.

In reply to:
Hard to say why your login details are not working, if you're sure you are not mistyping.

If mail is working, you could click on Forgot your Password.

Or, you can manually change the password in...

Posted: 2017-12-01 08:56:39
greg

Avatar for greg
Subject: Re: Can't login as super adminQuote this post in your reply
I'm not able to reproduce the problem myself.

Could it be browser related? Try a different browser.

Looking at the passwords in the database, are they stored as a 40 character hash?

If Javascript enabled?

I assume you are using ATutor 2.2.2
Posted: 2017-12-01 09:08:07
musoke256
Subject: Re: Can't login as super adminQuote this post in your reply
Javascript isn't enabled. Do you mind taking a look at my host environment? I've done loads of tweeks to make ATUTOR run to no success.
Posted: 2017-12-01 09:31:09
greg

Avatar for greg
Subject: Re: Can't login as super adminQuote this post in your reply
Javascript enabled is a browser setting, not a host setting.
Posted: 2017-12-01 09:52:55
musoke256
Subject: Re: Can't login as super adminQuote this post in your reply
Hi Greg, Quite aware it is a browser setting, and both my Mozilla and Google Chrome have it disabled. Am I out of options? Please not that after failing to install on my shared host account, I installed on a different account using Softaculous, which went well (including logging in). Am now migrating from that account to my shared host, migration is successful, but can't login.
Posted: 2017-12-04 07:54:16
greg

Avatar for greg
Subject: Re: Can't login as super adminQuote this post in your reply
JavaScript needs to be enable in your browsers to login.
Posted: 2017-12-04 08:49:53
 
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