Community Forums

ATutor Support

Lost Admin Password


You must be signed-in to post.

AuthorSubject
 
Page: 1
lifelinesafety
Subject: Lost Admin PasswordQuote this post in your reply
I have installed Atutor on my server, got it running just right... now i have lost my admin password. my instructor account is working fine, but i cant get into my admin account... HELP!!!


Charles

Things to describe:
Operating system ATutor is installed on -
ATutor version - 1.6.3
Patch #s applied - none
ATutor theme name -
PHP version - 5
MySQL version -
Webserver & version -
Copies of error messages -
Changes to default settings -
Web browser being used -
...and anything else relevant -
Posted: 2009-10-06 13:12:42
IndieRect

Avatar for IndieRect
Subject: Re: Lost Admin PasswordQuote this post in your reply
Hi Charles,

Do you have access to the ATutor's database via phpMyAdmin or a similar tool?

If you do, then go to the AT_admins table, find the row with your login name, and set new password.
You'll need to select "SHA1" from the dropdown box right to the left from the field where you enter your new password.
Posted: 2009-10-06 13:30:24
es24tv

Avatar for es24tv
Subject: Re: Lost Admin Password - email problemQuote this post in your reply
I could change the password of "AT_admin" but now it does not recognize the email that has been set in the configuration nor does the change work by completing the email in "My account" or accessing the "AT_admins table".

Please, how can I re-establish the Admin mail account

Thank you

If you are asking for help, provide lots of detail so problems can be reproduced.

Things to describe:
Operating system ATutor is installed on -
ATutor version - 2.2.2
Patch #s applied - 1, 2, 3, 5, 6, 7, 8, 9, 10, 11, 12, 13
ATutor theme name - blumin
PHP version - 5.3.3
MySQL version - 5.1.73
Webserver & version - Linux 2.6.32-504.1.3

Best Regards,

Mario
Posted: 2017-04-04 06:36:48
mamaia
Subject: Re: Lost Admin Password - email problem (same problem)Quote this post in your reply
Hello, I have the same problem. I cant fill in the Things to describe because I can only log in as instructor or student. I can't access admin because I lost my admin log in and password. I hope you can help. THanks.


If you are asking for help, provide lots of detail so problems can be reproduced.

Things to describe:
Operating system ATutor is installed on -
ATutor version -
Patch #s applied -
ATutor theme name -
PHP version -
MySQL version -
Webserver & version -
Copies of error messages -
Changes to default settings -
Web browser being used -
...and anything else relevant -
Posted: 2017-08-09 03:05:40
greg

Avatar for greg
Subject: Re: Lost Admin Password - email problem (same problem)Quote this post in your reply
You would need to access the MySQL database and change the password manually. It's in the admin table.

Be sure to save in SHA1 format.
Posted: 2017-08-09 07:16:11
 
Page: 1

You must be signed-in to post.

Related Articles