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Cannot Download Report


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yclarke
Subject: Cannot Download ReportQuote this post in your reply
Greetings,
I'm trying to print a report to PDF as well as HTML but it goes nowhere. I receive a blank HTML page. Please help!

I'm using IE and Chrome.


Thanks
Posted: 2017-01-09 13:40:42
greg

Avatar for greg
Subject: Re: Cannot Download ReportQuote this post in your reply
If you are asking for help, provide lots of detail so problems can be reproduced.

Things to describe:
Operating system ATutor is installed on -
ATutor version -
Patch #s applied -
ATutor theme name -
PHP version -
MySQL version -
Webserver & version -
Copies of error messages -
Changes to default settings -
Web browser being used -
...and anything else relevant -
Posted: 2017-01-09 13:43:07
yclarke
Subject: Re: Cannot Download ReportQuote this post in your reply
If you are asking for help, provide lots of detail so problems can be reproduced.

Things to describe:
Operating system ATutor is installed on - Windows 10
ATutor version - AChecker 1.3
Patch #s applied - 0
ATutor theme name -
PHP version -
MySQL version -
Webserver & version -
Copies of error messages - receive blank PDF file
Changes to default settings -
Web browser being used - Chrome and IE latest versions
...and anything else relevant -
Posted: 2017-01-09 14:01:36
cindy

Avatar for cindy
Subject: Re: Cannot Download ReportQuote this post in your reply
Thanks for the report. This is a known issue: www.atutor.ca/atutor/mantis/view.php?id=5726

You probably wanna watch this issue on its status. Sorry about the inconvenience caused.
Posted: 2017-01-09 14:57:15
 
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