Community Forums

ATutor Support

Problem with access to test

AuthorSubject
 
Page: 1
es24tv

Avatar for es24tv
Subject: Problem with access to testQuote this post in your reply
Dear Greg,

A few students (3 of 17) of a course when they access a test on the date to be completed meet the notice:

1) "The following errors occurred: ATutor could not access the database If the problem persists, please notify the administrator with this reference date ('date' and 'time')"

2) When the student clicks on the tab 'Start Quiz', a window appears that says "No questions were found".

The other 12 students have not had prolems.

Please, where can I check the origin of the error and, if it is identified, how can I solve it.

Maybe there is some record to edit in any of the data tables?

Things to describe:
Operating system ATutor is installed on -
ATutor version - 2.2.2
Patch #s applied - 0001 to 0013
ATutor theme name - Blumin
PHP version - 5.3.3
MySQL version - 5.1.73
Webserver & version - Linux 2.6.32-504.1.3x86_64

Best Regards,

Mario
Posted: 2017-12-13 16:05:27
greg

Avatar for greg
Subject: Re: Problem with access to testQuote this post in your reply
This sounds like it might be a browser issue.

I would suggest they try using a different one.
Posted: 2017-12-13 17:27:21
 
Page: 1

You must be signed-in to post.

Related Articles